YOUR RIGHT-HAND WOMAN

Operations Project Management ✦ for Creative Studios

Chelli runs operations for creative studios who are overworked, overwhelmed, and exhausted managing everything alone.

Multidisciplinary branding, design, content, and creative direction studios come to Chelli because they’re stuck in client management, project delivery, admin work, and day-to-day operations.

Chelli takes care of people, projects, and processes with precision — so studios run smoothly, grow gracefully, and finish projects without compromising the artistry or the creator.

No more missed deadlines, forgotten details, scope creep, communication overload, and burnout.

Stop working weekends & take a vacation. 🌸

Schedule a consultation

Trusted By

OPERATIONS PROJECT MANAGEMENT 🌺 FOR CREATIVE STUDIOS 🌸

I’m not a VA

Chelli is your Studio Manager — owning project management, admin work, team coordination, and client experience🌹so the day-to-day no longer depends on you.

I take it all off your shoulders

Clients constantly asking ‘any update?’
Feedback lost in threads and tasks scattered across tools
Struggling to keep up with deadlines and details falling through the cracks
Buried in client work taking over all your time
Swamped in unpaid labor and admin stress
Underpaid by scope-creeping clients who micromanage you
Stuck saying yes to 10 rounds of revisions and rush work at 11pm
Sleepless nights, mistakes, worried about forgetting something or messing everything up
Communication overload and “always on”
One minute you’re designing, next minute sending invoices, then jumping on a sales call…

❥ operations project management for creative studios

Everything depends on you

If you get sick or burn out, everything stops.

You can’t ever seem to catch up…
You’re constantly context switching, chasing updates, and drowning in details
You’re running on fumes being the bottleneck for timelines, decisions, and follow-ups
Projects drag on, and you can’t grow without working more
Scope creeps, deadlines miss, margins thin, even when revenue looks ‘fine’ on paper.
Communication scatters across DMs, emails, docs (and your nervous system)
You spend more time managing & updating than creating
You can’t delegate with confidence because systems aren’t clear

Admin work is draining your creative flow & burning you out.

Schedule a Consultation

You’ve outgrown doing it all alone

What Chelli takes off your plate

Here’s a glimpse of what Chelli lovingly handles behind the scenes:

OPERATIONS MANAGEMENT & PROJECT DELIVERY

PROJECT MANAGEMENT & CLIENT EXPERIENCE

CLIENT MANAGEMENT & ACCOUNT RETENTION

SCOPE & BOUNDARY PROTECTION

Schedule a Consultation

HOW OUR PARTNERSHIP WORKS

We clarify your priorities and scope together — so our focus is clear.

We align on your vision

Once aligned, I manage day-to-day operations — handing timelines, coordinating deliverables, and taking care of clients. You’re involved where it matters, not everywhere at once.

I manage studio operations

Projects finish without your constant follow-ups, last-minute scrambles, or everything falling on you. Delivery, completion, communication, and details are handled. Issues are resolved before they become client-facing fires.

Projects move forward to completion

Work With Chelli

a curation of Chelli’s work in creative operations, project management, and strategic execution ✤ where creative vision meets intentional structure

ilovecreatives

Operations project management for lovecreatives, a design studio and digital trade school. Chelli leads operations and projects designing, publishing, and selling Puno’s book series. Chelli also produces and operates the ilovecreatives courses, community, programs, and special projects.
DLD studio

Marketing operations management for dld.studio, a design studio for content creators and beauty brands. Chelli translated founder & creative director vision into clear priorities, plans, workflows, and next steps, leading marketing operations strategy and execution.
Flodesk

Business operations for Flodesk, a design-focused email marketing platform for creatives to design emails people love to get and sell online. Chelli coordinated beautiful design and effective email marketing through creative business operations and marketing automation.
Ralph Lauren Fragrances

Project management and operations coordination for the launch of Polo 67 by Ralph Lauren Fragrances. Chelli ensured marketing deliverables stayed cohesive, intentional, and on-brand.
GlossGenius

Project management for GlossGenius, a design-focused business management platform for beauty and wellness professionals. Chelli handled project tracking, timelines, and delivery to successfully complete a web application development project.
L'Oréal Paris

Launch operations coordination and project management for the unveiling of L’Oréal Paris Age Perfect Cell Renewal Midnight Cream. Chelli handled launch timelines, status tracking, team coordination, and project delivery.
Intentional Marketing

Operations project management for Intentional Marketing, a boutique real estate marketing agency. Chelli directed web design projects and coordinated property photoshoots from start to finish. She also booked new agency clients, oversaw client experience, increased client retention.
Refinery29

Event operations coordination and project management for Refinery 29’s 29Rooms: Expand Your Reality tour — a festival of culture, cause, and creativity celebrating innovative creative talent. Chelli coordinated event launch forward on-time with successful delivery.
17hats

Operations management for 17hats, a businesses management platform for creatives. Chelli built systems and workflows, created processes, managed client communications, creative projects, and day-to-day business operations for creative studios.
Executive Leadership

Project management and event operations for David Bayer: CEO, speaker, author, and seminar leader. Chelli led 15+ coaching and consulting launches (live events, digital programs, and marketing campaigns), ensuring on-time delivery, client satisfaction, and seamless backend execution.
Fora Travel

Travel operations management for Fora Travel, a design-focused boutique luxury travel agency. Chelli directed and managed the operational workflows of travel and concierge services. She managed complex client itineraries, coordinated vendors, and ensured all projects move forward with precision and clarity.

PUNO’S EXPERIENCE
FOUNDER, CEO, & EXECUTIVE CREATIVE DIRECTOR OF ILOVECREATIVES & ILOVECREATIVES STUDIO

“Honestly, having Chelli has been such a game changer for me. She’s SO SO GOOD good at operations project management. I’d been wanting to launch my book for over three years, and she got it done in one month. From filing the trademark in just a few days to owning every part of the publishing process end to end, and leading marketing plans, she completely took it off my plate. I didn’t have to worry about anything, she just handled it! Chelli has been part of my team for years, and she’s someone I trust deeply. She takes ownership of projects and actually gets them across the finish line. She’s a gem!”

YOCHEVED’S EXPERIENCE
PARTNER & CTO OF INTENTIONAL MARKETING

“Chelli is THE VERY BEST. Her consistency, reliability, and strategic execution got projects done and made an immediate difference in our operations both internally and client facing. Details stopped slipping, clients were taken care of, and everything ran so smoothly. We especially trusted her with onboarding our clients, handling client experience & client success, and managing our VIP portfolios because she communicates clearly, follows through, and makes people feel supported. Having her run our agency operations and client-facing processes took an enormous amount of pressure off our leadership team.”

KAYVON’S EXPERIENCE
FOUNDER & CEO OF THE SALES CONNECTION

"Chelli is a ROCKSTAR! She’s reliable, responsible, and knows our business inside and out. She takes care of all our operations, accounts, and team with clarity and ownership and has become an integral part of our team. We’re lucky to have her. She’s one of our best assets!

Meet Chelli 🌸 Creator of Scarlet Rose West® — Founder of Creative Business Studio®

Scarlet Rose West® is the lifestyle design resource for growing creative businesses and designing your dream life. Creative Business Studio® specializes in business operations for creatives studios.

Chelli is the creative business goddess specializing in operations project management for creative studios ~ Her work is precise, intentional, and deeply protective of creative flow.

Creatives come to Chelli when work feels overwhelming, everything still lives in their head, projects drag, and the studio needs structure without sacrificing its artistry.

Chelli’s approach comes from over a decade of living inside creative businesses — working from graphic & web designer → copywriting & marketing strategist → creative operations director.

She understands how creative studios actually operate: the non-linear timelines, the subjective decisions, the invisible labor, the emotional weight creatives carry.

She holds all of that with systems and structure that protect the work and the people making it.

Chelli loves devoting to creative founders as their right-hand operations director and vessel for their vision. ✨ She’s the Quincy Jones to your Michael Jackson.

work with chelli